Privacy Policy

1. Introduction

Infinite Road LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, job title, business requirements
  • Project Details: Information about your project, goals, and specifications
  • Communication Data: Messages, emails, and other communications with us
  • Payment Information: Billing details (processed through secure payment processors)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Usage Data: Pages visited, time spent, click patterns, and navigation paths
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies and Tracking Technologies: See our Cookie Policy for more details
  • Log Files: Server logs containing access times, pages viewed, and error information

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our software development services
  • Communication: To respond to inquiries, provide customer support, and send project updates
  • Project Management: To understand requirements, plan projects, and deliver solutions
  • Business Operations: To process payments, manage contracts, and maintain records
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Marketing: To send promotional materials (with your consent) and improve our services
  • Analytics: To analyze website usage and improve user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting providers
  • Payment processors
  • Email service providers
  • Analytics services
  • Project management tools

These service providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government requests or regulatory requirements
  • Protection of our rights, property, or safety
  • Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure server infrastructure and regular security updates
  • Access controls and authentication mechanisms
  • Regular security audits and assessments
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature of the information
  • Legal and contractual requirements
  • Business needs and operational requirements
  • Your consent and preferences

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activities. For detailed information about our use of cookies, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Infinite Road LLC
Email: info@infiniteroadllc.com
Address: SARI DISTRICT 9 ROW /144/2 EREBUNI 0017 YEREVAN
Contact Person: Valya Chivchyan